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Unlock Incredible Sales Growth with Retainful: Tiashop's Success Story

Learn how Tiashop increased sales by 30% with Retainful’s abandoned cart recovery solution and follow-up email automation.

tia shop

Store

Tiashop.eu

Retail vertical

Apparel and Accessories

Ecommerce platform

WooCommerce

Goals

Recover Abandoned Carts, Automate Email Marketing

Features/tactics used

Automations: Abandoned Cart Recovery, Post purchase

Popups: Add-to-cart email collection popup

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With Retainful, we saw a 30% increase in sales within a month, while generally experiencing a 19-22% boost in conversion rates.

Norbert Muszkas

Owner of Tiashop

Meet Tiashop: An eco-friendly online store with a mission to bring high-quality, sustainable products to their customers. They offer eco-bamboo lingerie for the whole family and top-quality towels for a luxurious bathroom experience. But, they faced the same challenges many eCommerce businesses encounter in today’s competitive market.

tiashop

🤔 The Challenge

Tiashop owner, Norbert Muszkas, faced three main challenges:

  1. High abandoned cart rate
  2. Personalizing abandoned cart recovery emails
  3. Ensuring email deliverability

Tiashop was in search for an one-stop solution that can eliminate these challenges seamlessly and increase their sales.

🎉 The Turning Point

In the searching process, they had tested various plugins. None of them worked as they expected. Then, they found Retainful.

Retainful emerged as their ultimate solution for recovering abandoned carts and increasing sales.

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A complex plugin which build up correctly and it is easy to use. The add to cart popup part is working perfectly and the sales started to grow.

Norbert Muszkas

Owner of Tiashop

 🌟 Tiashop + Retainful

Retainful’s easy-to-setup ‘Automations’ feature allowed Norbert and his team to lower the abandoned cart rate and boost sales. They crafted personalized email campaigns that resonated with customers, using the drag-and-drop email editor. Retainful’s robust infrastructure ensured that emails reached the right inboxes and weren’t marked as spam, maximizing the success of their automation efforts.

Also, they had used the add-to-cart popup to enhance the user experience, resulting in increased conversion rates and overall sales growth.

🚀 The Winning Strategy

Keep it simple, yet effective. Tiashop’s strategy is one that any merchant can adopt to replicate their success.

  1. Monitor customer behaviour every two weeks and make data-driven optimisations to abandoned cart recovery email campaigns.
  2. Create personalised emails that connect with customers
  3. Leverage Retainful’s Automations and add-to-cart popups to streamline the buyer journey

 

Norbert believes that understanding customer behavior and optimizing the abandoned cart recovery emails accordingly is vital for increasing the abandoned cart recovery rate and attracting new customers.

“We made step-by-step optimization and we are doing it 2-2 weeks checking our customers behavior so in this case we can be more close to our customer who abandoned carts and to have the opportunity to recover them. It’s a must do thing, otherwise, it is a bit hard to stay and wait for orders. 

I believe this step-by-step optimization helped us to get new customer which was not so decided about our products. As we sell ecological bamboo lingerie is a must to understand with our new customers the benefits of the products,” Norbert recounts his experience.

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Businesses must be willing to invest time and resources to ensure that the automation is effective and provides a positive experience for their customers.

Norbert Muszkas

Owner of Tiashop

🌟 The Takeaway

Retainful proved to be a game-changing tool for Tiashop, automating their cart recovery and email follow-up processes while driving sales growth. Norbert highly recommends Retainful, stating that “Retainful was the best to get.”

Would you like to join our list of happy customers like Tiashop and skyrocket your sales?

Sign up for Retainful and experience the power of effective automation tailored to your business needs.

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Customers behaivor is really hard to understand and in fashion business there is a very high abandoned cart rate. We managed to lower this rate thanks to the easy to set up settings from Retainful.

Norbert Muszkas

Owner of Tiashop

tool point

How Retainful helped our eCommerce store increase repeat purchases by 25%

As an eCommerce store owner, we were always looking for ways to improve customer retention and increase repeat purchases. That’s when we discovered Retainful, a powerful email marketing tool that integrates seamlessly with our store.

Elmax

How Retainful helped our eCommerce store increase repeat purchases by 25%

As an eCommerce store owner, we were always looking for ways to improve customer retention and increase repeat purchases. That’s when we discovered Retainful, a powerful email marketing tool that integrates seamlessly with our store.

Increase your sales with Retainful

Recover abandoned carts & Drive repeat sales on auto-pilot.